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Public service

Expert coverage of Australia’s public sector.

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Yesterday

After years of promising to unify federal services the government has agreed to expand myGov to cover all major services.

myGov to be single entry portal after agencies told to get on board

All major federal services will be able to be accessed through a single portal after it was agreed to mandate the consolidation of services onto the myGov platform.

  • Tom Burton

This Month

Lawmakers are finally getting serious about making platforms take responsibility for digital harms.

Why scammers and streamers are in the government’s sights

After years of delay, the government has quietly agreed to a suite of new powers and tools to deal with bad behaviour from the big digital platforms.

  • Tom Burton
Chris Barrett, the new secretary for the Victorian department of Treasury and Finance.

The man maximising every dollar of Victoria’s public coffers

Victoria’s new Treasury secretary Chris Barrett explains why he switched from consulting to the public service and reveals the best thing he learnt from studying at Princeton.

  • Tom Burton
Digital reformer David Hazlehurst is to be the new CEO of Services Australia. He has just led a group of officials who supported the review of the National Disability Insurance Scheme.

Next chief of welfare giant Services Australia is a digital expert

David Hazlehurst is to be announced as the next CEO of Services Australia and to lead a series of reforms for the myGov service portal.

  • Tom Burton
Daniel Andrews made clear politicians were in charge of running government, not public servants.

Andrews breaks silence: ‘The haters hate and the rest vote Labor’

Daniel Andrew has given his first interview since resigning as Victorian premier.

  • Updated
  • Gus McCubbing
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Incoming Tax Commissioner Rob Heferen is a 30-year veteran of the public service.

Rob Heferen named new Tax Commissioner

Treasurer Jim Chalmers says the incoming ATO boss is an “outstanding leader and one of the nation’s most experienced tax experts”.

  • Updated
  • Tom McIlroy
National Disability Insurance Scheme CEO Rebecca Falkingham: “If you can be absolutely influenced by the users of the system you will always be delivering better outcomes.”

‘Heart not head’: What drives the woman reforming the NDIS

Rebecca Falkingham on the two women who changed her life, the best career advice she got, and how kicking a soccer ball with her kids is her “meditation”.

  • Tom Burton
Public service chief and secretary of the Prime Minister’s department Professor Glyn Davis.

Glyn Davis wants the public service to surrender control

The federal public sector boss wants to flip big government and put the locals in charge. He admits it will not be easy.

  • Tom Burton
Creeping politicisation of the Victorian public service will be ignored at peril says Ombudsman Deborah Glass.

Something is rotten in the state of Victoria

Findings of a culture of fear, timidity and secrecy within the Victorian public service point to a deep cancer that must be frankly addressed by ministers.

  • Tom Burton
Daniel Andrews served as the 48th premier of Victoria from 2014 to 2023.

Andrews created a culture of fear and centralised power: ombudsman

Under the former Victorian premier, excessive secrecy, consultant use and appointments of ex-ministerial staff without proper process became the norm.

  • Gus McCubbing and Patrick Durkin
Papunya people are ready to lead, says public service chief Glyn Davis.
“What they want is a say in local decisions.”

Give power to Indigenous communities, bureaucrats told

Governments will need to let go of controlling public programs and genuinely empower local communities, says Prime Minister and Cabinet boss Glyn Davis.

  • Tom Burton
Chief Consulting Officer for the Australian Government Consulting office Andrew Nipe.

Ex McKinsey, Bain operative to run Canberra’s in-house consulting push

The high-powered in-house Australian Government Consulting unit will be led by former Victorian data chief Andrew Nipe.

  • Tom Burton
Biometrics are being used to classify people’s emotions based on eye movements and key strokes, says Australia’s new Privacy Commissioner, Carly Kind.

Keystroke-tracking tech leaves privacy rules out of date: new watchdog

Rapid changes in artificial intelligence and biometrics are making current laws out of date says Australia’s next privacy commissioner, Carly Kind.

  • Tom Burton
Natalie James left Deloitte to lead Tony Burke’s overhaul of the workplace relations system.

Meet the ex-Deloitte partner overhauling the IR system

Ex-Deloitte partner Natalie James doesn’t plan to emulate a consulting firm at the Department of Employment and Workplace Relations, but she refuses to give up some habits.

  • Ronald Mizen

November

Finance Minister Katy Gallagher took the pragmatic approach and called time on the GovERP program, describing it as naive.

How to avoid another Canberra tech wreck

The ditching of a new $400 million back office system yet again reveals the federal government’s deeply flawed approach to technology and digital transformation.

  • Tom Burton
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Australian Electoral Commissioner Tom Rogers has had a high-profile social media presence.

Electoral Commission tops federal trust survey

Amid global challenges to election integrity, the Electoral Commission has been ranked as the nation’s most trusted federal agency.

  • Tom Burton
Stephanie Foster has been formally appointed as secretary for Home Affairs. She played a central role in the Morrison multiple ministries affair.

Albanese dumps merit pledge to tap new Home Affairs chief

Anthony Albanese has rushed through the appointment of a new Home Affairs secretary, breaking a pledge on merit-based selections.

  • Tom Burton
The demise of Home Affairs secretary Mike Pezzullo follows the downfall of Qantas boss Alan Joyce and Optus CEO Kelly Bayer Rosmarin.

Government may rue the day Pezzullo was unleashed

Mike Pezzullo knew his days as a federal secretary were numbered when his private texts were published. Unconstrained by official protocols ministers may rue the day they terminated him.

  • Tom Burton
Michael Pezzullo will not return as Home Affairs chief.

Pezzullo sacked after inquiry into text messages

Home Affairs secretary Mike Pezzullo has been removed from one of the most powerful roles in the public service after being found to have breached the code of conduct at least 14 times.

  • Tom Burton
CPSU national secretary Melissa Donnelly is being challenged by candidates who say the union is too close to former organiser and now Finance Minister Katy Gallagher

Public servants to get bonuses up to $1400 in wage deal

A much watched federal pay deal has been brokered, after a one-off payment was agreed with in principle with the key union, but union elections could derail the agreement.

  • David Marin-Guzman and Tom Burton