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This Month

Posties are adapting to support more parcel deliveries.

Posties back the death of daily letter deliveries to keep jobs

The Communication Workers Union has signalled it will support a shake-up at Australia Post as long as posties keep “meaningful, gainful and secure employment”.

  • Patrick Durkin and Tom McIlroy

November

Oroton CEO Jenny Child says consumers are making more considered purchases, but still willing to  invest in nice pieces.

How Oroton doubled its profit after years of turmoil

Oroton chief executive Jenny Child said regaining relevance and less discounting has been key to recording another year of growth.

  • Carrie LaFrenz
A Melbourne store advertising its Black Friday sales.

Why Black Friday discounts could come back to bite retailers

In a desperate attempt to boost lacklustre sales, retailers have turned what was originally a short, sharp shopping promotion into an extended margin-sapping clearance sale.

  • Sue Mitchell
Cut-price app Temu sells everything from women’s fashion to kitchenware and headphones. It is owned by PDD Holdings.

China’s Temu takes off with Australian bargain shoppers

Six months after launching in Australia, the ultra-cheap Chinese marketplace is taking share from better-known incumbents Kogan, Catch and MyDeal.

  • Carrie LaFrenz
Alibaba’s Single’s Day shopping event was low-key this year compared to years past.

Aussie brands still rule China’s downsized Single’s Day

Australian products from vitamins to infant formula are still hot sellers at the world’s biggest shopping event, which offered big discounts this year.

  • Carrie LaFrenz
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Team Global Express chief executive Christine Holgate argues sharing last mile infrastructure will help regional communities.

Christine Holgate revives quest to access AusPost’s infrastructure

The former Australia Post boss said she still believed in the proposal, despite negotiations taking longer than she would like.

  • Nick Bonyhady
Deloitte is facing allegations of “double handling”.

Deloitte accused of double-dealing Honda sellers

Honda dealers are suing their parent company, and say auditors Deloitte used their confidential accounts data to help the car manufacturer buy them out cheaply.

  • Jessica Sier
Australia Post chief executive officer Paul Graham at the opening of the Avalon Parcel Facility in Melbourne.

Why Australia Post’s CEO was gobsmacked by his new office

The nation’s mail delivery service may no longer have a rock star chief executive, but chairwoman Siobhan McKenna says it now has a “rock solid” one.

  • Patrick Durkin

October

Adore Beauty rallies as it sticks to guidance, defying gloom

The online beauty retailer said despite the tougher retail environment, sales and active customers grew in the first quarter.

  • Carrie LaFrenz
Amazon founder Jeff Bezos handed over the reins of the company in 2021 and his successor Andy Jassy cut back on many of his experimental bets.

Amazon’s one big problem

Huge job cuts have boosted profits across the big technology companies, but there’s a limit to how deep they can go. Amazon’s results show its longer-term problem.

  • Nick Bonyhady
Amazon has a near 40 per cent share of US online retailing through its “everything store.”

Amazon revenue jumps on web sales, cost cuts

Amazon reported solid quarterly sales, showing that corporations and consumers are spending as inflation has eased.

  • Matt Day
The 31,500 square metre facility offers more storage capacity than New Aim’s other warehouses.

Rosy e-commerce outlook drives ex-Rich Lister’s move into new shed

New Aim will lease a 31,500 sq m state-of-the-art shed in Stockland’s new $2 billion Melbourne Business Park as e-commerce drives the industrial market.

  • Larry Schlesinger
Woolworths CEO Brad Banducci is still looking to get ACCC approval for its PETstock deal.

Woolworths target PETstock to divest stores, vets after ACCC red flag

After a prolonged investigation, the competition regulator found several historical transactions by the pet retailer may have breached competition laws.

  • Carrie LaFrenz
They weren’t just preludes to a new season, but a way to show customers what the brand stood for.

Stores are releasing print catalogues again. Here’s why

Mail-order product publications, a staple of ’80s and ’90s department outlets, are back in fashion. Younger generations may be unaware it’s a comeback.

  • Lauren Sams
Customer loyalty is being tested as the cost of living soars, forcing retailers to invest heavily in loyalty programs.

Rewards schemes race to beat new privacy laws

Changes to privacy laws could fundamentally change the way retailers collect and use customer data gleaned from loyalty programs.

  • Sue Mitchell
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September

Amazon Flex drivers won a landmark decision on their rates of pay in February.

Biden’s Amazon lawsuit another attempt to tame the power of big tech

The US Federal Trade Commission is launching an audacious challenge to the online retailer, but there are concerns they may be hampered by century-old US antitrust laws.

  • Karen Maley
Hoka has quickly become a top seller for ASX listed Accent Group.

This ugly shoe is taking over the world, and making Brett Blundy a motza

From the French Alps to Bondi Beach, Hoka’s popularity is booming. Its local distributor, Accent, has plans to open up to five stores over the next 12 months

  • Carrie LaFrenz
Greg Taylor, Step One founder and CEO, plans to retain a 66.4 per cent stake in the company as part of its IPO.

How fuchsia and lychee undies are reviving Step One

The online underwear group had a horror 2022, but CEO Greg Taylor turned things around thanks to brightly coloured underwear and dialling back US growth plans.

  • Updated
  • Simon Evans
Mark Coulter looks to hire people who, as well as being able to accept feedback, have learnt from it.

Want to set up your own company? Quit your day job, says this CEO

Mark Coulter, chief executive of online furniture retailer Temple & Webster, answers our CEO Q&A.

  • Sally Patten
Shelley du Flo started Vine Apparel, now on the market via FTI Consulting, some 14 years ago.

Retail dealmaking frenzy reaches smaller brands hoping to cash in

Shelley Du Flou’s Vine Apparel and women’s bags outfit Olga Berg are testing investor appetite after a string of major transactions in the fashion sector.

  • Carrie LaFrenz